Returns Policy

If you're not completely satisfied with your purchase, simply fill out the form below, and our customer support team will reach out soon with more information on how we can assist with your request.

Product No Longer Needed or Wanted
Please complete the return request form, and our customer service team will contact you shortly with further instructions.

• Items must be returned within 100 days of purchase.
• Products should be unopened, undamaged, and in a resalable condition.
• Custom-made or special-order products are not eligible for returns.
• Once your return is approved, please include a copy of the return paperwork from our customer service team to expedite processing.

Returning a Faulty Product
If you’re returning a product due to a fault, we’ll arrange for a courier to collect it. Please indicate on the form if you prefer a credit or a replacement item.

Incorrect Product Return
If you've received the wrong product, we will arrange for a courier pick-up. Please let us know via the return form if you'd prefer a credit or the correct product.

Custom and Special-Order Products
Unfortunately, we cannot accept returns or issue credits for custom-made or special-order products outside our standard stock unless there is an issue with quality or damage.